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Monday to Friday, 8:00 a.m. – 6:00 p.m. +57 (1) 000 0000 contacto@comexhcy.com
COMEX HCY Customs Brokerage

Advisory and customs defence

We stand with you through audits, assessment notices and penalty proceedings, and head off risk before it lands.

A customs audit can reach back years. Having orderly supporting documents and consistent technical positions is what separates a notice resolved from a penalty upheld.

What the service includes

  • Response to ordinary and special customs notices
  • Defence in penalty and forfeiture proceedings
  • Administrative appeals and litigation support
  • Preventive audit of operations already completed
  • Voluntary correction ahead of an assessment
  • Second opinion on classification and valuation
  • Training for your foreign trade team
Step by step

How we run the service

  1. Reading the case

    We review the notice, the deadlines and the documents on hand.

  2. Strategy

    We settle the line of defence and the evidence behind it.

  3. Response

    We file the technical submission with its regulatory grounding.

  4. Follow-through

    We track the proceeding to its final decision.

Frequent questions

What clients ask most

I received a customs notice, what now?

The deadline is strict and letting it lapse severely limits your defence. Contact us immediately: the response has to be technical and backed by documents.

Can you audit older operations?

Yes. Customs can review declarations for as long as the statute of limitations in that country allows. A preventive audit lets you correct voluntarily before a finding lands.

You may also need

Other services

Import

We handle the full clearance of your goods, from the arrival notice to authorised release.

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Export

We file your export declaration, certificates of origin and settlement paperwork so your cargo leaves without setbacks.

View service

Have a shipment in progress?

Tell us your case and we will come back with a concrete plan of action and a no-obligation quote.